Emil Wagenstein is Chief Experience Officer at Ozone.bg, one of Bulgaria’s leading e-commerce companies focused on online retail, digital services, and customer experience.
His professional work focuses on digital product development, customer experience, brand communication, and the implementation of innovative solutions in e-commerce.
He actively contributes to initiatives related to digital transformation, customer-centric strategies, and the integration of new technologies and AI solutions into online business operations.
Emil Wagenstein has experience in developing digital ecosystems, marketing strategies, and innovation in the fields of e-commerce and consumer services.